The following is a press release in it's entirety from the Great River Entertainment regarding operations in the wake of the COVID-19 pandemic
The world has changed with the outbreak of the COVID-19 pandemic, and we must responsibly protect our team members, guests and communities. While there have been no known cases of COVID-19 at any of our properties, we are temporarily suspending operations effective immediately pursuant to a proclamation just issued by Iowa Governor Kim Reynolds. We remain concerned for the safety of our guests and employees as our nation responds to this growing health crisis.
We will close most of our operations effective immediately as outlined below until April 1, 2020, or longer if required or warranted. We have been closely monitoring the coronavirus threat continuously over the past days and weeks. We plan to reopen our operations on April 1, 2020, or just as soon thereafter as it is determined appropriate and safe.
The potential impact on everyone, including our operations, is significant and painful, but we are committed to support our friends and neighbors throughout the Southeast Iowa Region in an effort to slow the COVID-19 infection curve. Our employees will continue to be paid and maintain existing benefits during this period of closure.
We encourage all of our customers and staff to be mindful of evolving CDC and Iowa Department of Public Health recommendations. Please visit our company websites at www.thepzazz.com and www.greatriverhotels.com or follow us on Facebook to stay up to date on new developments.
The following venues shall close or be subject to changes to operations as follows:
Catfish Bend Casino – closing at Noon on Tuesday, March 17th until 8AM on April 1, 2020 pending IRGC approval.
KingPins Bowling Center – closing at Noon on Tuesday, March 17th until April 1, 2020.
Zoom Go-Karts – closing at Noon on Tuesday, March 17th until April 1, 2020.
Arcadium Arcade – closing at Noon on Tuesday, March 17th until April 1, 2020.
Trax – closing at Noon on Tuesday, March 17th until April 1, 2020.
Gasoline Allie’s restaurant – closing at Noon on Tuesday, March 17th until April 1, 2020.
Huckleberry Hall – closing at Noon on Tuesday, March 17th until April 1, 2020.
PointsBet at Catfish Bend – Closed until further notice.
Ballocity/Sky Trail – closing at Noon on Tuesday, March 17th until April 1, 2020.
Snack Shack – closing at Noon on Tuesday, March 17th until April 1, 2020.
Coco Loco Gift Shop – closing at Noon on Tuesday, March 17th until April 1, 2020.
Catfish Bend Valet & Coat Check – closing at Noon on Tuesday, March 17th until April 1, 2020.
Edgewater Grille buffet restaurant – closing at Noon on Tuesday, March 17th until April 1, 2020.
Pzazz! Convention & Events Center – closing at Noon on Tuesday, March 17th until April 1, 2020.
The Spa at Catfish Bend – closing at Noon on Tuesday, March 17th until April 1, 2020.
Cold Stone Creamery – closing at Noon on Tuesday, March 17th until April 1, 2020.
Boogaloo Café & Sports Bar – curb-side and DoorDash operations only effective immediately. No dining room operations. No bar operations.
Holiday Inn Express & Suites, Burlington – Grab & Go markets without seating. Breakfast service transitioned to Grab & Go style offerings packaged by gloved staff and not to be consumed in breakfast area. Guests are encouraged to eat in their guest rooms.
Fairfield Inn & Suites – Grab & Go markets without seating. Breakfast service transitioned to Grab & Go style offerings packaged by gloved staff and not to be consumed in breakfast area. Guests encouraged to eat in their guest rooms.
Hampton Inn & Suites – Grab & Go markets without seating. Breakfast service transitioned to Grab & Go style offerings packaged by gloved staff and not to be consumed in breakfast area. Guests encouraged to eat in their guest rooms.
Comfort Suites – Grab & Go markets without seating. Breakfast service transitioned to Grab & Go style offerings packaged by gloved staff and not to be consumed in breakfast area. Guests encouraged to eat in their guest rooms.
Catfish Bend Inn – closing upon check-out of last current guest until April 1, 2020. No new check-in’s starting at Noon on Thursday, March 19th, until April 1, 2020. Guests with reservations will be transferred to the Hampton Inn & Suites with all Catfish Bend Inn room rate commitments honored.
Pzazz! Resort Hotel – guests will be offered complimentary Grab & Go style breakfast prepared & packaged by gloved staff until April 1, 2020, and not to be consumed in lobby area. Guests encouraged to eat in their guest rooms.
All employees will work together to initiate significant deep cleaning protocols as each business venue is closed.
If an employee is running a fever of 100.4º F or more, or if the employee feels ill, they should not come to work. If employee children or dependents are ill, do not come to work. If employees have no reasonable childcare options, they will be excused from the work schedule. Employees with children at home under age 10 are encouraged to stay at home to spend time with family and may be excused from work by advance arrangements made through HR depending upon the Company being able to cover all essential job functions.
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