FORT MADISON – Griffin Muffler & Brake Center is being celebrated as a CARFAX Top-Rated Service Shop based on verified reviews from actual customers. The exclusive list of service shops being recognized in the inaugural CARFAX Top-Rated Service Shops received an average of 4.77 stars out of five on CARFAX Car Care (formerly myCARFAX).
“Our goal is help people make confident decisions,” said Mike Liou, head of Service Marketing at CARFAX. “We have over 10 million active Car Care subscribers who use the program to help keep up with maintenance and recalls on their vehicles. We want to utilize this community to highlight the service shops who are going above and beyond when it comes to customer care, and we do so with verified reviews from actual customers.”
“As always, Griffin Muffler owners and employees greet me with a smile and genuinely want to know how you’re doing. It’s always “how are YOU” and then “let’s talk about your car”. That’s why I’m a lifelong customer. Jennifer T.”
Griffin Muffler & Brake Center’s goal is to educate consumers regarding their vehicle maintenance and repairs by utilizing Auto Vitals Digital Inspections. The pictures and videos of your vehicle’s health report are stored on the cloud to be accessed at any time. By reporting to CARFAX Service History, Griffin’s can perform scheduled maintenance on your new vehicle WITHOUT voiding the warranty. This allows the consumer to have a choice as to where they take their vehicles.
In February, CARFAX also launched the first-ever Top-Rated Dealer award to car dealerships based on more than a million verified reviews.